Support Channels
Options for getting help with OXN development, reporting issues, and connecting with the community.
Developer email
developers@bout.network (placeholder — replace with confirmed address)
For:
- Technical questions
- Increased rate limits requests
- Partnership inquiries
- Access to CI-scale testnet funding
Response time: best effort, typically 1–3 business days.
Chat channels
Discord / Telegram: coming soon
An official chat channel for real-time developer discussions will be announced when it's set up.
GitHub Issues
For public bug reports and documentation feedback:
- Documentation issues: oxn-docs repository
- SDK issues: repository for the specific SDK you're using
- Protocol issues: appropriate protocol repository
Please search existing issues before opening a new one.
Security issues
Do not report security issues on public GitHub issues. See Reporting Security Issues for the private disclosure process.
Response time expectations
- Security issues: acknowledgment within 3 business days, triage within 7.
- General developer questions: 1–3 business days, best effort.
- GitHub issues: reviewed on a weekly cadence.
Community-contributed help
The OXN dApp developer community shares tips on the chat channels (once live) and in each SDK's issue tracker. Search for related past discussions before asking — often somebody already hit and solved your problem.